Byron Bay Airport

SunnyTuesday : 15 - 25

SunnyWednesday : 15 - 27

High Level CloudsThursday : 13 - 23

Services & Amenities

Ballina Byron Gateway Airport aims to provide an enjoyable airport experience by providing quality services and facilities within the terminal.

Café & Bar
Our new cafe and bar is open 7 days a week for all jet flights and has a great range of food and beverages to suit any traveller including freshly made sandwiches, burgers, craft beer and coffee.

Travel Essentials
Grab your last-minute supplies or quality reading material at Relay – our airport’s newsagency store. This brand-new store sells local produce and gifts, sweet treats, newspapers, books, travel guides, phonecards, stationary, travel necessities and more.

Automatic Teller Machines
There is one ATM located adjacent to the shuttle bus counters within the terminal.

Baggage Trolleys
Baggage trolleys are available free of charge in the car park adjacent to the terminal.

Internet Facilities
Free Wi-Fi is available throughout the terminal for your convenience.

Passenger Assistance
A visitor information desk is located in the arrivals area of the terminal for passenger assistance or queries relating to your stay in the Northern Rivers.

Public Amenities and Parents Room
Public Toilets are located in the Departure Lounge and within the Arrivals Hall. Parent’s room is located adjacent to the Departure Lounge and is equipped with a baby change station, a nappy disposal unit and seating for use whilst feeding.

Public Telephone
A payphone is located adjacent to the Departure Lounge and accepts phone cards and coins.

Special Needs Facilities
Accessible parking for mobility impaired persons is available in the short and long term car parks (but not in the secured car park). The spaces have been located to ensure easy access to the terminal building.

If the passenger assistance, forward planning will help. For example some airlines are happy to provide assistance such as wheelchairs and baggage collection if this is pre-arranged. Alternatively it may be advisable that an additional person accompany you to assist the passenger while you remain with the vehicle.

Disabled toilet facilities are located adjacent to the Departure Lounge within the terminal.

Please refer to the Special Assistance brochure for more information. Download Here

Visitor Information Desk
A visitor information desk is located in the arrivals area near the exit doors. The friendly staff are there to help and will provide assistance with any queries you may have in relation to your Northern Rivers visit.

For further information on places to stay and things to do, please visit

Lost Property
For any items lost or found within the Ballina Byron Gateway Airport terminal precinct, please contact MSS Security on 0401 776 230.
For assistance with lost or misplaced luggage, luggage left on the baggage carousel or damaged luggage, please contact your airline directly: Jetstar 131 538, Virgin Australia 13 67 89, Rex 13 17 13, FlyPelican 4965 0111

For items lost in taxis or limousines on the way to or from the airport please contact Ballina Taxis directly on (02) 6686 9999 or 1800 992 066.

No Smoking Area
Smoking is not permitted inside the terminal or under the front awning structure.

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