Parking

The reserved parking area, although not undercover, is a dedicated zone located just steps away from the check-in terminal.

This option is perfect for travellers wanting to streamline their parking experience and secure a parking spot before they arrive.  

The flat daily rate for a 24-hour period for a reserved parking space is $25.

There is no hourly rate in this area, and you are required to pay $25 for each 24-hour period. For example, if you park for 24 hours or less you will be required to pay $25; if you park for 48 hours or less (e.g. 36 hours) you will you be required to pay $50.  Cancellations or amendments to your booking can be made up to one hour before entry. Bookings can be made last minute, up to 10 minutes before arrival.

How to book

1. Follow the link below and select your arrival and departure time
2. The first time you book online, you will be required to set up a Parki profile 
3. Once your Parki registration is complete you can finalise your parking booking
4. You will receive a confirmation email with details of your booking

Book Now

Getting there

The reserved parking area is a dedicated area located to the left of the airport terminal. Once you arrive at the airport precinct follow the yellow reserved parking signage. The boom gates will grant you access once the camera recognises the number plate provided during your booking process. There are no allocated bays within the reserved parking area, users can simply choose any vacant parking space.

The general parking area is conveniently located close to the terminal and offers hourly and daily rates. 

The daily rate in the general parking area is $20 for a 24-hour period. 

The premium parking area is to the west of the airport terminal providing undercover parking.

The flat daily rate for a 24-hour period in the premium parking area is $30. There is no hourly rate in the premium area, so whether you park for 1 hour or 24 hours, the minimum you will pay is $30.

  PARK

Customer vehicle number plates are recorded on entry to the carpark at the boom gate. The customer then parks their car. 

  PAY

Customers can pay at one of two pay stations inside the terminal by entering their vehicle number plate, or pay on exit at the boom gate. 
Payment at the boom gate is by credit card. Payment by cash is only available at the pay station inside the terminal departure/check-in area. 

  GO

When exiting the carpark, the boom gate camera scans the vehicle number plate. If the customer has already paid for their parking, the boom gate will automatically open. If payment is still required, the customer can use their credit card to pay at the boom gate. 

Pay stations

Customers can pay for their parking by card at the new pay stations located in the airport’s departure and arrival areas. If paying by cash, use the pay station located in the departures/check-in area -  enter the vehicle number plate to automatically calculate the payment required.

Assistance is available 24/7 at all boom gates and pay stations by pressing the intercom button. You can also use our Car Parking Hotline on 0400 313 360.

The airport has dedicated areas for passenger pick-ups and drop-offs directly in front of the terminal.

Attended vehicles are able to remain in the pick-up/drop-off area for up to two minutes while unloading passengers. Due to aviation security requirements vehicles must not be left unattended at any time. Any vehicle left unattended will be subject to an immediate fine.

You may collect passengers waiting for you at the front of the terminal building but only if all passengers are kerbside and ready to depart with all their baggage. Parking is not permitted outside the terminal at any time.

Pre-booking/reserved car park

For more information and frequently asked questions, visit the Parki website.

Disabled access and parking

Accessible parking for mobility-impaired persons is available in the General and Premium Parking areas. The spaces have been located to ensure easy access to pathways leading to the terminal building.

Vehicles displaying current disability permits will not be charged for parking at the airport. At the exit boomgate, the customer provides their disability permit number to the intercom operator to exit the car park.

My ticket is lost

If you are unable to locate the parking ticket you received when entering the car park it's not required. You can simply enter your number plate into the pay station, you will then be advised on the amount due.  

If you are already at a boom gate ready to exit, the screen will advise you what to pay, swipe your credit card and the boom gate will open.

I am in a rental car 

Cars rented from business operators at Ballina Byron Gateway Airport can drive straight into/out of the rental car park (not the General or Premium carpark), the boom gate licence plate recognition will recognise the vehicle is a rental car and no payment will be required. 

My credit card or paywave is not working

We suggest you follow these steps:

1. Hold card in front of paywave reader for longer period (until reader advises “processing”, leave card in credit card insert slot (emv) until reader says ”processing”
2. Ensure credit card magnetic stripe inserted on correct side (driver to check insertion image on reader)
3. Insufficient funds or card has been cancelled - try another card
4. Banking network is down – try a card from a different bank
5. Pay by cash or use the ATM located within the terminal to withdraw cash.

I am unable to pay

If you do not have a debit card, credit card or cash and cannot pay for your parking you will need to provide your name and address so we can issue an invoice. To do this, press the intercom button on the exit gate and you will be able to speak to an operator. This is available 24/7. 

No receipt

All card payments automatically receive a ticket receipt, cash payments require you to press the receipt button at the top of the screen within 60 seconds of payment. If you do not receive a receipt a replacement can be sent out to you, please contact the airport and provide entry/exit date and time along with the amount paid, your number plate, name and address. 

Charge enquiry

If you do not agree with the parking fee generated and believe it's an error, please contact the contact the airport and provide entry/exit date and time along with the amount paid, your number plate, name and address. You will still be required to pay the amount owing before you can exit the car park.  

Parking height and length restrictions

The maximum vehicle height that can park in the premium parking area is 2.4 metres. There is no height restriction in the general parking area. There are long-berth car parking bays located in the general parking area towards the rental car hire area. These accommodate vehicles up to 6.5 metres in length. 

Motorbike parking

Motorbikes are required to use the entry and exit boomgates. Our parking inspectors use number plate recognition technology to identify cars or motorbikes that have not been registered on entry. 

These Conditions of Entry (Conditions) are the contract between each person entering the Car Park (you/your) and Ballina Shire Council (us/our) for your use of the Car Park.  By entering the Car Park, you accept these Conditions.  If you do not accept these Conditions, you must immediately leave the Car Park and if you do so, you will not be charged any parking fees.  These Conditions are available on our website ballinabyronairport.com.au/parking and may be varied by us from time to time.

1. You must:

• use the access way applicable to the Car Park area you want to park in
• only park on designated parking spaces applicable to your vehicle type
• comply with all rules, notices, directions and markings either displayed in the Car Park or given by us.  This includes any size and height restrictions that may apply to certain parts of the Car Park
• comply with all Australian Road Rules applicable to the Car Park (which may be enforced from time to time, including by the issue of infringement notices)
• not bring a trailer or caravan into the ‘reserved parking’ section of the Car Park
• not use the Car Park for camping or overnight stays
• not use the Car Park to conduct any form of commercial operation (for example picking up or dropping off passengers for a fee).  

2. Our parking fees are displayed at the entry to the Car Park, at our Car Park pay stations and on our website ballinabyronairport.com.au/parking.  You can pay the parking fees by credit card at the Car Park boom gate, by credit card or cash at our pay stations in the airport terminal or by credit card using the QR code displayed on your ticket or by using our Car Park app, ‘PARKi’ parki.com.au, if you are registered to use it.     
3. You must pay the parking fee applicable to the Car Park area you have used, along with any other costs we may recover from you under these Conditions, before you leave the Car Park. 
4. To secure payment of all amounts owing to us under these Conditions (Amounts Owing), you grant us a ‘security interest’ (as defined in the Personal Property Securities Act 2009 Cth (PPSA)) in the vehicle.  We may retain possession of the vehicle until all Amounts Owing have been paid and parking fees will continue to accrue during such possession.  If any Amounts Owing remain unpaid after 90 days, you agree that we may sell the vehicle and use the proceeds to pay the Amounts Owing, and you must take all steps required by us to enable us to do so.
5. Nothing in these Conditions limits or excludes:

• our rights or powers under the PPSA; or
• any common law or other statutory lien or other rights we may have over the vehicle.

6. For safety and security purposes, we may operate CCTV cameras and conduct other surveillance in and around the Car Park.  We also use licence plate recognition technology to operate the Car Park.  We will deal with any personal information we collect in accordance with our privacy policy, which is available on our website ballinabyronairport.com.au/privacy-policy.
7. We may, from time to time, move a vehicle to another location (whether inside or outside the Car Park):

• for operational, safety or security reasons
• if a vehicle is unregistered or appears to us (acting reasonably) to be abandoned
• if you have breached these Conditions (including not parking in a designated parking space), and you must pay our reasonable costs of removing and storing your vehicle if we have moved it because it appears to be abandoned or because you have breached these Conditions.

8. We may report unregistered and abandoned vehicles in the Car Park to the NSW Police Force.  If a vehicle remains in the Car Park for more than 90 days, we may treat it as abandoned and dispose of it as permitted by law.  We may recover any parking fees for the period the vehicle was in the Car Park as well as any costs of storage and disposal of the vehicle. 
9. You enter and use the Car Park at your own risk.  You must lock your vehicle and not leave your parking ticket or any valuable items in the vehicle.  You are responsible for your security and the security of any vehicle or other personal property you bring into the Car Park.
10. You are liable for, and indemnify us for all loss, damage, costs (including reasonable legal costs) or expenses we may suffer or incur in respect of:

• any damage caused by you or the vehicle to the Car Park, any other property or ours or any third party property
• your wilful or negligent act or omission or breach of these Conditions, except to the extent we have been wilful or negligent.

11. To the extent permitted by law, you release us from liability for:

• any personal injury to you or anyone else
• any damage to or theft of any vehicle or other personal property in the Car Park
• any other claim against us,
  except to the extent we have been wilful or negligent.

12. To the extent permitted by law:

• we are not liable for any indirect, special, consequential or economic loss or damage whether or not arising from our negligence or default
• we exclude all terms, conditions, warranties, guarantees (express or implied), and any liability that might otherwise apply to us in respect of these Conditions.

13. We may refuse you and any vehicle access to the Car Park at our absolute discretion (including if you have breached these Conditions in your prior use of the Car Park).
14. These Conditions are subject to the laws of New South Wales, Australia and you submit to the non-exclusive jurisdiction of the courts of New South Wales.
15. If anything in these Conditions is unenforceable, illegal or void then it is severed and the rest of the Conditions remain in force.
16. In these Conditions, Car Park means the public car park provided by us at Ballina Byron Gateway Airport and any accessways to and from that car park; a reference to us/our includes our employees, agents and contractors.