RESERVE YOUR PARKING SPOT ONLINE CLICK HERE TO PRE-BOOK
Ballina Byron Gateway Airport has installed a new parking system and rates. The new system includes automated boomgates and new pay station machines.
The airport car park features 650 car parking spaces, solar PV system to support the airport’s energy needs, automated boom gates with number plate recognition and shade sails for the premium parking area.
There are three public parking areas, reserved, general and premium located a short distance from the airport terminal.
The reserved parking area, although not undercover, is a dedicated zone located just steps away from the check-in terminal.
This option is perfect for travellers wanting to streamline their parking experience and secure a parking spot before they arrive.
The flat daily rate for a 24-hour period for a reserved parking space is $25.
There is no hourly rate in this area, and you are required to pay $25 for each 24-hour period. For example, if you park for 24 hours or less you will be required to pay $25; if you park for 48 hours or less (e.g. 36 hours) you will you be required to pay $50. Cancellations or amendments to your booking can be made up to one hour before entry. Bookings can be made last minute, up to 10 minutes before arrival.
The reserved parking area is a dedicated area located to the left of the airport terminal. Once you arrive at the airport precinct follow the yellow reserved parking signage. The boom gates will grant you access once the camera recognises the number plate provided during your booking process. There are no allocated bays within the reserved parking area, users can simply choose any vacant parking space.
The general parking area is conveniently located close to the terminal and offers hourly and daily rates.
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The daily rate in the general parking area is $20 for a 24-hour period.
The premium parking area is to the west of the airport terminal providing undercover parking.
The flat daily rate for a 24-hour period in the premium parking area is $30. There is no hourly rate in the premium area, so whether you park for 1 hour or 24 hours, the minimum you will pay is $30.
Customer vehicle number plates are recorded on entry to the carpark at the boom gate. The customer then parks their car.
Customers can pay at one of two pay stations inside the terminal by entering their vehicle number plate, or pay on exit at the boom gate.
Payment at the boom gate is by credit card. Payment by cash is only available at the pay station inside the terminal departure/check-in area.
When exiting the carpark, the boom gate camera scans the vehicle number plate. If the customer has already paid for their parking, the boom gate will automatically open. If payment is still required, the customer can use their credit card to pay at the boom gate.
Customers can pay for their parking by card at the new pay stations located in the airport’s departure and arrival areas. If paying by cash, use the pay station located in the departures/check-in area - enter the vehicle number plate to automatically calculate the payment required.
Assistance is available 24/7 at all boom gates and pay stations by pressing the intercom button. You can also use our Car Parking Hotline on 0400 313 360.
The airport has dedicated areas for passenger pick-ups and drop-offs directly in front of the terminal.
Attended vehicles are able to remain in the pick-up/drop-off area for up to two minutes while unloading passengers. Due to aviation security requirements vehicles must not be left unattended at any time. Any vehicle left unattended will be subject to an immediate fine.
You may collect passengers waiting for you at the front of the terminal building but only if all passengers are kerbside and ready to depart with all their baggage. Parking is not permitted outside the terminal at any time.
For more information and frequently asked questions, visit the Parki website.
Accessible parking for mobility-impaired persons is available in the General and Premium Parking areas. The spaces have been located to ensure easy access to pathways leading to the terminal building.
Vehicles displaying current disability permits will not be charged for parking at the airport. At the exit boomgate, the customer provides their disability permit number to the intercom operator to exit the car park.
If you are unable to locate the parking ticket you received when entering the car park it's not required. You can simply enter your number plate into the pay station, you will then be advised on the amount due.
If you are already at a boom gate ready to exit, the screen will advise you what to pay, swipe your credit card and the boom gate will open.
Cars rented from business operators at Ballina Byron Gateway Airport can drive straight into/out of the rental car park (not the General or Premium carpark), the boom gate licence plate recognition will recognise the vehicle is a rental car and no payment will be required.
We suggest you follow these steps:
If you do not have a debit card, credit card or cash and cannot pay for your parking you will need to provide your name and address so we can issue an invoice. To do this, press the intercom button on the exit gate and you will be able to speak to an operator. This is available 24/7.
All card payments automatically receive a ticket receipt, cash payments require you to press the receipt button at the top of the screen within 60 seconds of payment. If you do not receive a receipt a replacement can be sent out to you, please contact the airport and provide entry/exit date and time along with the amount paid, your number plate, name and address.
If you do not agree with the parking fee generated and believe it's an error, please contact the contact the airport and provide entry/exit date and time along with the amount paid, your number plate, name and address. You will still be required to pay the amount owing before you can exit the car park.
The maximum vehicle height that can park in the premium parking area is 2.4 metres. There is no height restriction in the general parking area. There are long-berth car parking bays located in the general parking area towards the rental car hire area. These accommodate vehicles up to 6.5 metres in length.
Motorbikes are required to use the entry and exit boomgates. Our parking inspectors use number plate recognition technology to identify cars or motorbikes that have not been registered on entry.
These Conditions of Entry (Conditions) are the contract between each person entering the Car Park (you/your) and Ballina Shire Council (us/our) for your use of the Car Park. By entering the Car Park, you accept these Conditions. If you do not accept these Conditions, you must immediately leave the Car Park and if you do so, you will not be charged any parking fees. These Conditions are available on our website ballinabyronairport.com.au/parking and may be varied by us from time to time.
Ballina Byron Gateway Airport is proud to support Bluesfest 35th Anniversary at Easter 2024
The new pre-booked parking area is just steps away from the check-in terminal and allows passengers the option to reserve and pay for their parking spot online before they arrive.