COVID-19 travel information and guidelines > Learn more
We take security seriously and the safety of the airport precinct is of the highest priority. We are committed to working closely with all government regulators relating to aviation safety and security.
Screening of visitors, passengers, cabin baggage and check baggage is conducted in the terminal.
Prior preparation by passengers is essential to ensure smooth and timely security processing. This includes such things as advising security staff of any disabilities, removing any jewellery, sharps, dangerous goods, belts and remove all items from pockets. Also, remove laptops and tablets these items must be removed and placed in separate trays. Aerosols must also be removed from your bag and be checked to see if they are safe to travel. Being well prepared will help speed up the screening process. If you are in doubt please check with our friendly security staff.
If you’re found to be carrying any dangerous, prohibited goods or liquids, aerosols and gels over the restricted amount, these will need to be surrendered before you can proceed to the secure area of the Terminal. No items will be kept, returned or on-forwarded to you.
All threats and comments made about carrying weapons or explosives – whether intended as a joke or not – will be taken seriously. Suspicious behaviour in this manner may result in travel being refused, and prosecution.
If you see or hear anything at Ballina Byron Gateway Airport that is of concern, please notify security staff immediately. People are encouraged to report information, big or small.
Closed Circuit Television (CCTV) monitoring is in place across Ballina Byron Gateway Airport.
Ballina Shire Council is responsible for the operation of the Ballina Byron Gateway Airport.
We have a good working relationship with key media outlets and will make every effort to assist news and film crews in obtaining footage and interviews with airport Management.
We ask that film and media news crews follow these guidelines before arriving at the airport or seeking an interview with Airport Management:
Enquiries: Ballina Shire Council – Communications Section
Phone: 1300 864 444
Airservices Australia manages complaints and enquiries about aircraft noise and operations through its dedicated Noise Complaints and Information Service (NCIS). The service is the Australian aviation industry's main contact point for the community on aircraft noise and related issues. Complaints and enquiries help identify issues of community concern and opportunities for delivering noise improvements for communities.
Further information is available on the Airservices Australia website.
Our long stay car parking area is temporarily closed while we install new shade and solar panel structures. Meanwhile, please use the short stay parking area, ask a friend to drop you off or book a local transfer.
"Carry On belongs in the overhead compartment, not the departure lounge".
Passengers are reminded to be respectful to fellow travellers and to airport and airline staff.